The local electric company is the utility – that’s the company who owns the infrastructure, including the poles and power lines that deliver electricity to your home. They are who you call if your power goes out or there's an emergency. But in almost every city in Texas, you must choose another company to supply that energy, called a Retail Electric Provider (REP). These REPs, like Spark Energy, allow you to choose electricity plans that offer competitive prices and plans to meet your needs.
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To renew your Power Kiosk Direct plan, it's just as easy: we'll send e-reminders to the email address we have on file 6 months, 3 months, and 1 month prior to your contract expiration date with a link that shows you new options to renew with the best offers at the time. When your plan ends, you can also simply renew at the same terms — no sign-up required.
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
ElectricityPlans lets you easily compare electricity plans by displaying all-inclusive rates at all advertised usage levels in a simple easy-to-read format. You can easily estimate your actual all-in electric bill at any given usage level using our Plan Details and Pricing section for each plan. All energy charges, delivery fees, bill credits, and other fees for each plan are shown so you can accurately estimate your monthly electric bill. By showing all rates and fees, you’ll avoid the electric bill sticker shock and so-called “teaser rates” commonly used by electric suppliers to achieve better search results on sites such as powertochoose.org.
You can organize and shop by pricing at YOUR individual usage level, which allows you to shop and compare energy plans based on the rates you’ll actually see appear on your bill, inclusive of taxes and hidden fees. You won’t be misled by the “teaser rates” tied with higher usage levels that many homes never experience, as their usage level never reaches that pricing tier.