Whether you choose Just Energy or another retail electric provider for your energy supply, you'll want to know when you should call the company directly and when you should contact your local transmission and distribution service provider (TDSP). Your TDSP is the authority on all of the poles and wires that deliver electricity into your home, so if you experience a power outage or downed power line, call the utility rather than a Just Energy phone number. However, if you have a question about a specific monthly bill or Just Energy rates in general, feel free to call the Just Energy phone number on your bill.
Just Energy is a leading independent energy supplier with over 1.6 million electricity and natural gas customer accounts across the US and Canada. Just Energy’s business involves the sale of natural gas and electricity to residential and commercial customers under long-term fixed-price or price-protected contracts (price protected for electricity). By securing the price for natural gas or electricity under such contracts for a period of up to five years, Just Energy’s customers reduce or eliminate their exposure to changes in the price of these essential commodities.

Should you choose a short-term, long-term, month-to-month, or prepaid plan? The short answer: it depends on your specific needs. How long do you anticipate living at your location? Are you deciding in the peak season (summer in Houston) or off season? All electricity providers in Houston offer a broad selection of plans for different contract lengths. Many also offer month-to-month and prepaid electricity plans. The bottom line is that everyone’s needs are different and all contract term lengths offer advantages and disadvantages.
City Power and Gas is licensed and regulated by the governing body that regulates the energy rates and services within New York. Their core management team has over 50 years of industry knowledge and expertise in providing energy to customers nationwide. This experience in the retail energy markets has enabled them to bring the most competitive pricing and fixed pricing plans to the customers, giving them protection against unforeseen high utility bills. Their in-house, US based customer service and quality assurance specialists are dedicated to promptly respond and deal with all clients’ inquiries.
You can sort, filter, and shop by pricing at YOUR specific usage level, which lets you shop and compare electricity plans based on the rates you’ll actually experience on your bill, inclusive of hidden fees and taxes. This ensures you’re not misled by the cheaper rates often advertised by electric providers…those “teaser rates” associated with higher usage levels that many households never enjoy because their usage level never reaches that pricing tier.
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
Because prices from energy companies in Maryland rise and fall depending on the wholesale price of energy, residents may want a more stable rate for a longer period. A fixed-rate energy plan offers you just that, with a consistent rate for the duration of your agreement at current energy prices – regardless of fluctuations in the energy market. This could mean protection from rate spikes and savings for electric utility customers.
North Energy is a strong, established retail provider of natural gas and electric, serving both residential and commercial customers since the deregulation of the energy market. We are approved by the New York State Public Service commission and your local utility. With proven energy expertise and a strong history of excellent customer service, we can provide you with a convenient and hassle-free switching and billing experience and a proven method of reducing your energy expenses.
uSwitch is a free service that handles the switching process for you. Once you've completed your energy switch, your new energy supplier will contact your old supplier and agree a switching date. You will then receive a welcome pack and letter from your new gas & electricity supplier. This will outline what you've agreed to, and tell you what happens next. There won't be any interruption in your gas and electricity supply.
Whether you choose Just Energy or another retail electric provider for your energy supply, you'll want to know when you should call the company directly and when you should contact your local transmission and distribution service provider (TDSP). Your TDSP is the authority on all of the poles and wires that deliver electricity into your home, so if you experience a power outage or downed power line, call the utility rather than a Just Energy phone number. However, if you have a question about a specific monthly bill or Just Energy rates in general, feel free to call the Just Energy phone number on your bill.
Like we said, fees don’t necessarily make for a bad plan — although it’s worth it to do the math to see if you can save with another provider. For example, compare TXU Energy’s Simple Rate 12 plan with its $9.95 base charge, alongside Direct Energy’s Live Brighter 12 plan with a smaller base charge, and Reliant’s Digital Discount plan with no base charge. We’ll use a Corpus Christi ZIP code and assume 1,000 kWh/month of energy use.
Once you sign up for your new energy plan, your local utility will be notified of the change and begin your service from the alternative supplier at the beginning of your next billing cycle. Upon starting your energy supply service, your utility company will include this charge on your energy bill and continue to charge for the delivery service portion of your bill. Why? Because although your supplier may offer you a competitive rate for electricity supply, your utility is still in charge of the infrastructure that delivers energy to your home – such as power lines and energy meters.

In summary, fixed-rate plans provide a level of certainty and stability in your energy charge since the price will not fluctuate over the life of your contract. If prices suddenly spike, you are protected because your rate is locked in. The flip side is that if rates drop over the life of your contract, you’ll be stuck paying the higher rate. You can incur steep cancellation fees if you change electricity plans or providers before the end of your contract term.
With headquarters in Houston, Texas, Just Energy provides electricity and natural gas to more than 1.8 million customers in regions of Texas and about a dozen other states, as well as several Canadian provinces and parts of the United Kingdom. By creating energy-efficiency programs and encouraging the growth of green energy in America, Just Energy Texas gives its customers the opportunity to receive competitive supply rates and reduce their environmental impact.
Residential and business consumers in deregulated energy markets have the power to choose their energy supplier. The power to choose gives consumers the opportunity to compare suppliers and find energy plans that satisfy their usage needs and budget requirements. Whether in a deregulated city in Texas, New York, Ohio or another state, you can shop for electricity or natural gas and find the best plan for you!
You should also check your tenancy agreement – but even if your contract bans switching, Ofgem's guidance on this states that if you pay the energy bill, you're still entitled to change supplier any time. You can still compare on Cheap Energy Club if you don't have the former occupants' bills, just hit the "don't know" button when you enter your usage.
Choose Energy is an online marketplace where shopping for energy is fast and easy. Visit ChooseEnergy.com to compare rates, plan terms, and renewable options from a network of trusted partners in a secure, user-friendly experience. Learn more about how energy choice works and the benefits of switching in our Education Center. And follow us on Facebook and Twitter to receive actionable energy intelligence that will help you make smart, personalized energy decisions.
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