To skirt the late summer electricity rate hikes, a little bit of planning can really pay off. Try to avoid signing new long-term electricity contracts in late summer. While it may be impossible to escape signing a new electricity contract if you’re moving during that time, just know that a short-term plan may make more sense until the rates go back down in the fall.  That way you’re not stuck paying a premium rate for an entire year or more.
Not only does Amigo Energy feature useful resources on our blog, but we have the right technology to help you track your residential electricity usage and take actions that may help with energy savings. We offer the latest technology (phone apps, smart thermostats, and even smart sprinklers) so you can worry less about your electric bill and focus on what really matters in life.
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Founded in 2005, Infinite Energy offers great rates and award-winning, U.S.-based customer care, and serving most of New Jersey. They offer contracts anywhere from one month to up to five years. Infinite Energy offers flexible payment plans, managing accounts through online portal, customizing plans and services, and paying bills online. Infinite Energy also offers paperless billing and autopay options.
Since that humble beginning, Ambit has welcomed over a million Customers and generated over $1.2 billion in revenue. Chris and Jere’s dream of creating the finest and most-respected retail energy provider in America has driven Ambit’s success. Read Ambit’s full story, and find out more about how you can be a part of this incredible and ongoing success story.
Energy deregulation has been in place for several years however there are still a lot of people who are confused or who have not fully understand the implications, structure, details and workings of energy deregulation. Many simply know that energy deregulation means people now have the power to choose their electric companies – a diversion from the previous system where a single utility company provides services for the generation, transmission and distribution of electricity.

Some good news: According to J.D. Power’s 2016 survey on retail electric providers (its most current survey of the space), Texas has the highest overall satisfaction with retail electric providers out of any state. And because rates, plans, and offers can be so similar from provider to provider, customer satisfaction scores are a great way to break a tie. Think of it like choosing who to hire when you have two candidates with similar resumes — you’re going to pick the person with the glowing references.


Which ones the best? Like all things energy, it depends. Do you prefer predictability, or do you like the idea of potentially saving some cash by monitoring the market? Our (albeit conservative) recommendation: Fixed rate is probably best. Energy prices are on the rise — the U.S. Energy Information Administration predicts a 3 percent increase in residential electricity prices in 2018.
For example, shoppers for Texas electricity plans in the 77494 ZIP code in Katy, TX, could find 12-month plans for 6.8 cents/kWh in February; by June, electricity rates had increased 27 percent to 9.3 cents/kWh. As of early September, 12-month plans were up again, to 9.9 cents/kWh – a 6.5 percent hike from June and a 46 percent increase just since February.

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In Maryland, you have the power to choose your electricity and natural gas suppliers. More than 500,000 Marylanders have already switched energy suppliers. Need a good reason to switch? Some suppliers regularly offer rates and service that are 10% or more cheaper than the utility. Things could get worse - Baltimore Gas and Electric Co. has proposed a rate increase it says would boost the average residential customer's total bill by $5.77 per month. A recent Choose Energy survey found that more than 86 percent say they've never chosen a competitive Maryland electricity plan, meaning they're probably paying more than they have to for energy. Don't pay more. Just enter your ZIP code above to see how you can begin saving with Choose Energy!
When changing your address, first contact your supplier to go discuss special offers when you move. If service is not available at your new address, you can come back to PowerKioskDirect.com to shop for the best offers for your new address. You'll then start a completely new contract. For plans with cancellation fees listed, these apply only in "early termination" situations where the service is actively cancelled before the end of a contract term.
It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
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