For example, shoppers for Texas electricity plans in the 77494 ZIP code in Katy, TX, could find 12-month plans for 6.8 cents/kWh in February; by June, electricity rates had increased 27 percent to 9.3 cents/kWh. As of early September, 12-month plans were up again, to 9.9 cents/kWh – a 6.5 percent hike from June and a 46 percent increase just since February.
This means that you need not be concerned about a fall in customer service, when you change to a cheaper gas and electricity supplier. You will be able to easily compare all of the energy options available to you. You will be able to hear from existing customers about the experiences that each one has had with every energy supplier that we display.
PPL Electric Utilities services over 1.4 million electricity customers in the central and eastern Pennsylvania counties of Lancaster, Lehigh, Pike, Monroe, Carbon, Schuylkill, Dauphin, Cumberland, Perry, Juniata, Northumberland, Snyder, Union, Clinton, Lycoming, Montour, Columbia, Luzerne, Lackawana and Wayne. The current PPL Price to Compare for electricity supply is 7.439¢ per kWh — effective 12/1/16 through 5/31/17.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
Unlike with long-term plans, monthly, variable rate (no-contract) plans have no cancellation fees. You won’t have to pay a penalty if you decide to take your business elsewhere because you found a better deal. Plus, you won’t be left paying more than you should if the market rate for energy trends down. However, if the market prices rise, you’ll have to pay more than those who are in-contract.