This is one area where going green and saving money diverge. The cheapest renewable tariffs tend to cost more than the cheapest standard tariffs, so it really is a question of your personal politics. However, if you can afford to go renewable, then it's a help to the environment, and all the main comparison services allow you to compare renewable tariffs.


There are a variety of different types of gas and electricity plan that are currently out there for prospective customers to consider. Some plans offer fixed rate deals , these allow you to be sheltered from price rises over an agreed period of time. Other plans allow you to manage your entire account online, making it easier and more efficient for you to handle your energy supply.

Whether you choose Just Energy or another retail electric provider for your energy supply, you'll want to know when you should call the company directly and when you should contact your local transmission and distribution service provider (TDSP). Your TDSP is the authority on all of the poles and wires that deliver electricity into your home, so if you experience a power outage or downed power line, call the utility rather than a Just Energy phone number. However, if you have a question about a specific monthly bill or Just Energy rates in general, feel free to call the Just Energy phone number on your bill.


How does that work? Spark Energy buys electricity and competes in the market for the best price -- a competition that ultimately drives prices down and allows us to deliver more value for your money. In Texas, switching to a different electricity provider is kind of like changing to a different long distance company. When you switch to Spark Energy, the utility will continue to deliver electricity to your home but Spark Energy will handle all the billing, including the utility’s delivery fees and the electricity you actually use.
Fixed-rate, long-term (contract) plans provide stability in electricity rates. If market energy costs suddenly trend upward where you live, you can rest assured that you won’t have to pay more out of pocket. However, if you want to switch to a different, lower-cost plan before the end of the contract term, you’ll likely have to pay a cancellation or early termination fee.
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